The EBC data privacy notice

This page exists for two reasons:

1. We want to inform you about protecting your information because we want you to feel secure dealing with us.
2. Transparency regarding data protection, data privacy and cookie use is now obligatory.

This privacy notice is written to comply with the General Data Protection Regulation (GDPR).

GDPR protects your fundamental rights and freedoms regarding protecting your personal data.

Data Controller

• Name: EBC Servicios Linguisticos Europe S.L.
• Phone: (+34) 915 553 975
• Email: info(at)ebcteflcourse.com
• Address: Calle Caléndula, 93, MINIPARC III, Edif. E, El Soto de la Moraleja, 28109 Alcobendas, Madrid, Spain.

Data Protection Officer

• Name: Tita Ashton
• Phone: (+34) 915 553 975
• Email: info(at)ebcteflcourse.com
• Address: Calle Caléndula, 93, MINIPARC III, Edif. E, El Soto de la Moraleja, 28109 Alcobendas, Madrid, Spain.

Purposes for processing your personal data

We process your personal data to:

1. Collect the contact details, you give us to maintain correspondence with you.
2. Periodically send you information that may be of interest to you.
3. Enable you to take our courses.

Legitimate interests for processing your personal data

We class the following as legitimate interest purposes:

1. Periodically sending you information that may be of interest to you.

Recipients of your personal data

In addition to us, the only other organisation that sees some of your personal data is Trinity College London for the purposes of processing your Trinity College London certificate.

Transferring your personal data

1. We store your personal data on secure servers in Germany.
2. Connection to this website and the secure servers in Germany uses SSL / TLS encrypted communication.
3. We do not transfer your personal data outside our organisation without your permission with the exception of sending your personal data to Trinity College London for the purposes of processing your Trinity College London certificate.
4. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Your rights over your personal data given to us

You have the following rights that we respect:

1. get access to a copy of your personal data;
2. object to processing that is likely to cause or is causing you damage or distress;
3. opt-out of receiving direct marketing material;
4. opt-out of decisions being taken by automated means;
5. have your personal data rectified, blocked, erased or destroyed;
6. lodge a complaint with the regulator;
7. claim compensation for damages caused by a breach of the GDPR.

Why we need to use your personal data

We need your personal data to communicate with you, draw up contracts and honour contractual obligations. We may also use your personal data to improve our products and services or send relevant material which we think you may find interesting.

Automated profiling using your personal data

We do not undertake any automated profiling.

The personal data we collect

We initially collect the following information:

1. your name
2. your email address
3. your phone number (optional)
4. your country of residence
5. your IP address

We may need to collect more information later as our relationship evolves. If more information is required, you will be informed.

We initiate payment processing; however, all transactions are executed either by our bank “BBVA” or “Stripe”. EBC does not collect or process any of your financial data.

Cookies – small files stored on your device

1. Our website uses a content management system called WordPress.
2. WordPress and its components use cookies to manage the site and display its content.

If you choose not to give your permission to use cookies when you visit the site, the site will not work correctly.

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. For example, the web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our websites to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

Overall, cookies help us provide you with better websites by monitoring which pages you find useful and which you do not. However, a cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you refuse a cookie, it may prevent you from taking full advantage of this website.

Here are some of the cookies we use. Please click the cog icon at the lower right side of the screen for more information about cookies.

Links to other websites

Our website may contain links to other websites of interest. However, if you use these links to leave our site, you should note that we do not control other websites. We are not responsible for the protection and privacy of any information you provide whilst visiting these sites, and our privacy statement does not govern these sites. You should always exercise caution and look at the data privacy statement applicable to the website in question.

Security certification

EBC y Asociados Idiomas Internacional S.L. data security is Cyber Essentials certified. Cyber Essentials is a UK government information assurance scheme operated by the National Cyber Security Centre that encourages organisations to adopt good practices in information security.

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