Service Agreement – Terms and Conditions
Service agreement between you and EBC
This service agreement shows that EBC is transparent about everything it does.Even though this is a long document, it clearly states all terms and conditions for taking an EBC TEFL course.I understand that this is a service agreement between EBC Servicios Linguisticos Europe SL., (located in Madrid, Spain) here in referred to as “EBC” and myself, the applicant.This service agreement is subject to the laws of the Kingdom of Spain.
I hereby state that the personal information I have provided on the EBC course application form is true and accurate and does not misrepresent me in any way to EBC. I also state that the written material in answer to the essay questions required for acceptance onto the EBC TEFL course is my own work.I have disclosed the true disposition of any past, pending, or potential future criminal proceedings.I have stated all medical conditions that could affect the other course students or my ability to regularly attend the course on my application form.Failure to declare such medical conditions could result in EBC withdrawing my offer of acceptance. Should EBC withdraw the offer of acceptance, any money I have already given to EBC will be subject to the Cancellation clause as set out in this agreement.Once I have started the course in any EBC location, if I am forced to terminate the course for reasons relating to an undeclared criminal or medical issue I will be disqualified from using any part of the Cancellation Clause.I acknowledge that I have read, understand and agree to the entry requirements for my chosen course and that I will be asked to present documentary supporting evidence when and where required by EBC.
Emergency contact information
I will give EBC emergency contact information for someone who will be able to advise EBC what to do for me in the event of an emergency or situation where I cannot act on my own behalf. I swear that the person I name has agreed to act in the capacity of emergency contact and that the details I have given are accurate.If it is necessary for an EBC representative to use the emergency contact, I authorise EBC to freely communicate with the emergency contact person. I understand that if the contact details I give are false or inaccurate, EBC will be limited in its ability to assist me should an emergency situation arise.
I understand that if I am accepted onto the course, I will initially receive (via email) a letter of acceptance informing me that I have been accepted to attend an EBC course on a specific date. I understand that application acceptance is not a guarantee of a course place.
Course place reservation
My place on a particular course date and location will be guaranteed once I have paid EBC a non-refundable deposit or paid for the course in full.
Final fee payment
I understand that I must ensure that EBC has received the final course fee balance at least 1 calendar month before the course starts in order to maintain my course place guarantee. If I fail to pay the course fee balance at least 1 calendar month before the course start date, I understand that EBC reserves the right to move me to the next available course start date.
Submitting a falsified application may be judged as grounds for:
- Immediate withdrawal of my acceptance offer;
- Ineligibility for a future EBC course;
- Dismissal from a current course in which I am enrolled.
I agree to attend every class and any other course related meetings and be present at the designated course start time. I acknowledge that habitual lateness or being absent without good cause are grounds for dismissal from the course. Should EBC find it necessary to dismiss me from the TEFL course, any monies paid to EBC will be subject to the Cancellation clause as set out in this agreement.If I am absent, and depending on the cause of absence, it may be possible to make up the work I have missed at the discretion of the EBC course manager.I acknowledge that unprofessional, disruptive or offensive behaviour are grounds for immediate course dismissal and should this happen I will forfeit all monies already paid to EBC.I understand that I must successfully complete all course components within the course period in order to pass the course. In the event that I do not pass the EBC course I understand it may be possible to retake components of the course at the discretion of the EBC Staff, however, additional fees may apply.
During the course I will behave in a courteous and professional manner to any and all persons associated with the course whether they be representatives of EBC or other third parties associated with the course.I acknowledge that unprofessional, disruptive or offensive behaviour are grounds for immediate course dismissal and should this happen I will forfeit all monies already paid to EBC.
Passing the course
I acknowledge that it is possible to fail the EBC course if I do not perform to the required standard. I also understand that the EBC course is externally moderated by an official examination board and as such, if my work is of insufficient standard I will not be put forward for the accredited “International Certificate in TESOL”. If any of my work is below standard I accept that EBC will ask me to correct/upgrade my work in order to fulfil the course requirements.